Shipping + Returns

 

 

christmas delivery time SCHEDULE

CUT OFF DATE:

Due to the busy Christmas period we suggest to get your orders in by the times posted below due to any un-expected delays, Unfortunately these times cannot be guaranteed however this is the estimated guild line with royal mail courier.

We will begin to ship your order's again on the 27/12/17.

U.K 48 HOURS- 19TH DECEMBER

U.K 24 HOURS- 20TH DECEMBER

BANDAGE DRESSES AND SET'S 12TH DECEMBER

INTERNATIONAL WORLDWIDE-11TH DECEMBER

EU INTERNATIONAL- 13TH DECEMBER

IRELAND- 15TH DECEMBER

 

 


 

U.K DELIVERY SERVICE

U.K STANDARD 2 WORKING DAYS-£3.99

U.K NEXT DAY- £4.99

 

INTERNATIONAL SHIPPING

IRELAND 5 WORKING DAYS- £6.99

EU 5-7 WORKING DAYS- £8.99

REST OF THE WORLD 7-9 WORKING DAYS- £9.99

 

ORDER BY 4PM FOR SAME DAY DESPATCH

 

The Estimated Delivery For ALL Bandage dresses and Bandage two piece sets is approximately 7-9 working days due to these items being made on demand.

We are unable to cancel any orders after 24 hours of purchasing.


If any Queries please email: azellecollection@hotmail.co.uk

 

To Track Your item Please Visit: https://www.royalmail.com/track-your-item

 

 

 

Refunds, Exchanges,Cancellations and Delivery

 

We are happy to refund any items that are unworn and in a resellable condition with all original labels attached and within 14 days of receiving the item for U.K And International 28 Days, any items that are returned after this time frame will NOT be accepted and the item will be returned back to the customer, please make sure you complete the returns slip in the packaging to let us know if you wish to have a refund or exchange if no note or slip is provided we will be unable to process the return if you happen to NOT receive a return slip in your order please note your order number, name and if you wish to have a full refund or exchange on a plain piece of paper and return to the returns address on the back of the packaging, We also do not cover the return cost back to us.

The exchange time can be approximately 7-10 working days depending if we have the item in stock. There will be a return address on the packaging but please e-mail us beforehand to inform us that you will be returning the item, we also suggest sending the item registered post as we will not be held responsible for any items mislaid in transit.

 

Please avoid wearing any kind of perfume or deodorant when trying the items on that could leave a permanent scent or a distinctive mark on the clothing. If there is any indication that the item has been soiled or worn we will be unable to offer an exchange or refund.

customers have the right to cancel the order within 24 hours of making purchase if you wish to cancel please email us at: azellecollection@hotmail.co.uk